The Hack Pack stands behind our events and guarantees a tee time for the tournament you've requested, weather permitting.

We guarantee first-class customer service.
The Hack Pack is committed to giving you a chance to have a good time. If you have any questions or concerns regarding our products or services, please contact our Management.

We guarantee your privacy.
The Hack Pack is committed to protecting your privacy. The Hack Pack does not sell, trade or rent your personal information to other companies. We use the information we collect about you to enable a fun, enjoyable and efficient tournament experience for you . HP will not collect any personal information about you except when you specifically and knowingly provide such information.

It may be helpful for you to know how we use the information we collect:

· When you sign up, we request your name, email address, mailing address, telephone number, NCGA number. This allows us to process and fulfill your order and to notify you of your order status.
· When you enter a contest or other promotional feature, we may ask for your name, address and email address so we can administer the contest and notify winners.
· We may also use the information we collect to notify you about important changes in the Hack Pack and special offers you might find interesting.
By using our Web site, you consent to the collection and use of this information by The Hack Pack. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

You must be over 18 years of age to be a Hack Pack member.

We guarantee your security.
Every time you shop at The Hack Pack, you are backed by our security guarantee. When you are shopping at the Hack Pack, you are shopping on our secure server, which encrypts all of your personal information, including name, address, and credit card number. All credit card transactions made on HackPack are protected using industry standard SSL Security.  All Hack Pack credit card transactions are cleared through our secure servers that are protected from fraud with a certificate from Verisign.
 
To view certificate information in Windows Internet Explorer: While in our secure order area, right click on the bottom portion of one of our checkout pages and select the properties item. In the property sheet window that appears, select the certificates button to see certificate information. Please note: the Macintosh version of Internet Explorer does not support this functionality.

To view certificate information in Netscape Navigator: While in our secure order area, right click (control-click on the Macintosh) on the bottom portion of one of our checkout pages and select the page info item. 

We are so confident that your information cannot be compromised as a result of shopping at The Hack Pack, we guarantee your protection in the event of unauthorized interception and use of your credit card. If you think your credit card has been compromised as a result of shopping at the Hack Pack, please contact your credit card provider immediately. Most banks either cover all charges, or limit your liability to $50. We guarantee that if your card was compromised as a result of shopping at The Hack Pack and your bank does not cover all charges, we will compensate you for the amount of your liability, up to $50.